Barriers In Multicultural Communication

Barriers In Multicultural Communication It means the established beliefs, social norms, values, material traits, and behavior patterns transmitted from people to people that differentiate groups of people. Cultural backdrop affects how individuals communicate and how they deduce messages received from others. Multicultural Perspectives Being aware that miscommunication can arise due to ethnicity, age, gender, race and physical disability, and much other dissimilarity such as religious and lifestyle is the first step towards better multicultural communication. Larger cultural multiplicity in the organizations and workplaces increase the need for understanding how cultural background affects communication. Communication Barriers in Multicultural Communication Communication barriers most of the time hamper the quality of communication when you are interacting with people from cultures other than your own. These barriers include:- 1. Cultural Relativism and Ethnocentrism 2. Lack of Knowledge and Understanding of Cultures 3. Discriminatory and Harassment 4. Language Differences Now lets study these barriers in detail. Cultural Relativism and Ethnocentrism Cultural relativism compares the norms and conducts of different cultures and usually means evaluating them against standards of whats wrong and whats right. This approach to other cultures becomes an obstacle when you presume that cultural norms, customs and conducts are not right if they differ from those of your culture. Ethnocentrism is the natural idea that your own cultural tradition and values are right and superior. People around the world are ethnocentric to an extent. Norms, customs, and conducts that are different from those of your culture may seem unusual, abnormal and sometimes even wrong. Lack of Knowledge and Understanding of Cultures Although a particular culture may usually demonstrate similar behaviors or attributes, this does not mean all individuals in that culture are similar. People establish stereotypes when they presume that certain norms, values or attributes typical of a particular culture define all members of that culture group. Stereotypes are an outcome due to limited knowledge of cultural diversity. An understanding of various cultures means to be fully aware that individuals within each culture may have some resemblance and some variations. It means responding to people as individuals while understanding that cultural backdrops and experiences impact behavior and communication. Discriminatory and Harassment Discrimination is demonstrating partiality toward or hurtful elimination or rejection of people because of cultural or any other differences. Business communication between the sexes demands a clear understanding of remarks and actions that could be interpreed as sexual harassment. Sexual harassment is undesirable behavior of a sexual nature or with sexual implications. It may occur for men as well as women. Language Differences Language can also be a barrier to communication. An increase in multicultural interactions presents language challenges. When organizations communicate with the large number of people who speak the languages other than English misunderstandings may occur. Non verbal language influences the receivers understanding and acceptance of a spoken message. In multicultural business communication, non verbal signs vary as much as spoken languages do. Nonverbal greetings can be anything from a bow to a handshake or from a hug to an upward flick of the eyebrows. Misunderstanding or misinterpretation of cultural differences in nonverbal messages causes communication problems. Communicating in High or Low Context Cultures Traditionally, high-context countries place high value on relationships and prefer indirect communication when carrying out business. Low context countries give more value to productivity; prefer the use of direct communication, and give minimal attention is paid to building relationships. High context cultures allocate more meaning to shared history, non- verbal signals, and the context of the messages than to what is said. Japan, China, and most other Asian countries generally are considered high context cultures. The United States and Canada, as well as northern Europe, are low context cultures. Given below are the basic differences between high and low context cultures. High Context Low Context Indirect communication. Direct and specific communication Fewer words, more nonverbal clues High value on words rather than nonverbal clues. Simple and ambiguous messages Structured messages with technical details. Very verbal people seen as unattractive; smiling associated with nervousness. Informal, frequent smiles, and frequent use of hand gestures and facial expressions Preference to long term relationships and underlying messages. Temporary personal relationships. Long term view of time. Short term view of time. Appointments are generally considered flexible. Emphasis on appointments on time, management of schedules, and punctuality are given high preference. Vague and non confrontational language is preferred. Focus on getting a job done, being specific, and goal attainment. Honor and respect more important than business; adjourn power and position Personal relationships not considered that much; ideas and people are assumed as equals. Private networks are used to obtain information. Information is made accessible readily, shared with others. Values family and group authority Individualism valued. Multicultural communication guidelines You can become an effective multicultural communicator if you follow a few simple guidelines. Understanding our own culture Communication with others can be improved by increasing awareness of your own culture and its influences on your beliefs, values, and behavior patterns. We have to understand that our cultural background and experiences shape what we think, what we value, and how we communicate. Keep an open mind and respect diversity Learn about other cultures, beliefs, and customs without judging them by our own cultural identity and unexamined biases. These is not to suggest that we change our beliefs or disrespect our own culture, but rather that we acknowledge that cultural norms affect values and conducts and that understanding how others interpret verbal and nonverbal language helps our communication receive the intended response. However, avoid accepting stereotypes that assume that characteristics that may apply to some people in a particular culture are characteristic of all individuals in that culture. Identify and adapt to language differences When we are communicating with persons from another culture, we should try to learn how that cultures verbal and nonverbal languages differ from your own. Examine and understand the meaning of nonverbal communication signal such as facial expressions, social distance for conversing, and hand gestures. Offensive non verbal gestures should always be avoided. Now that we have adequate knowledge about cross cultural communication, barriers in cross cultural communication and guidelines to be followed for better cross cultural communication, we can now discuss the aspects of the Japanese culture one would wish to observe and understand in order to avoid problems of cross-cultural communication. Japanese Non-Verbal Communication 1. The Japanese pull out all the stops for peace and are dependent on group; they use non verbal gestures such as facial expression, tone of voice and posture to tell interpret what someone feels. 2. The Japanese frequently trust non-verbal messages more than the spoken word as a single word can mean various things. 3. Frowning when someone is speaking is taken as a sign of disagreement. 4. Most Japanese maintain an impassive expression when speaking. 5. Expressions to watch out for include inhaling through clenched teeth, tilting the head, scratching the back of the head, and scratching the eyebrow. 6. Non-verbal communication is so vital that there is a book for foreigners on how to interpret the signs. 7. It is considered disrespectful to stare into another persons eyes, particularly those of a person who is senior to you because of age or status. 8. In crowded situations the Japanese avoid eye contact to give themselves privacy. Relationships Communication 1. The Japanese prefer to do business on the basis of personal relationships. 2. In general, being introduced or recommended by someone who already has a good relationship with the company is extremely helpful as it allows the Japanese to know how to place you in a hierarchy relative to themselves. 3. Build and maintain relationships with greetings / seasonal cards. 4. It is important to be a good correspondent as the Japanese hold this in high esteem. Business Meeting Etiquette 1. Appointments are required and, whenever possible, should be made several weeks in advance. 2. It is best to telephone for an appointment rather than send a letter, fax or email. 3. Punctuality is important. Arrive on time for meetings and expect your Japanese colleagues will do the same. 4. Since this is a group society, even if you think you will be meeting one person, be prepared for a group meeting. 5. The most senior Japanese person will be seated furthest from the door, with the rest of the people in descending rank until the most junior person is seated closest to the door. 6. It may take several meetings for your Japanese counterparts to become comfortable with you and be able to conduct business with you. Business Negotiation 1. The Japanese are non-confrontational. 2. They have a difficult time saying no, so you must be vigilant at observing their non-verbal communication. 3. It is best to phrase questions so that they can answer yes. For example, do you disagree with this? Group decision-making and consensus are important. 4. Written contracts are required. 5. The Japanese often remain silent for long periods of time. Be patient and try to work out if your Japanese colleagues have understood what was said. 6. Japanese prefer broad agreements and mutual understanding so that when problems arise they can be handled flexibly. 7. Using a Japanese lawyer is seen as a gesture of goodwill. Note that Japanese lawyers are quite different from Western lawyers as they are much more functionary. 8. Never lose your temper or raise your voice during negotiations. 9. Some Japanese close their eyes when they want to listen intently. Dress Etiquette 1. Business attire is conservative. 2. Men should wear dark-colored, conservative business suits. 3. Women should dress conservatively.

Preventing Fetal Alcohol Spectrum disorders in New Zealand

Preventing Fetal Alcohol Spectrum disorders in New Zealand SUBMITTED BY: Harmanjot Kaur (CIB00002rv) Amandeep Kaur (CIB00002ku) New Zealand is one of the healthiest and welfare countries. The government is well aware about the fact of healthy citizens. According to Global Health Observatory Data Repository Total expenditure on health in New Zealand is increasing every year, and was 10.3% of Gross domestic product in the year 2013. This level of improvement in health has come through various health organizations. New Zealand is incorporating and following the Ottawa Charter for health promotion, which was being held for the first time in Ottawa, on 21st of November 1986. It was basically a reaction to the developmental needs of population for general wellbeing. It was based on the advancement made through the Declaration on Primary Health Care at Alma-Ata, the World Health Organizations Targets for Health all over the world. Treaty of Waitangi: New Zealand government recognizes that MÄ ori wellbeing and incapacity needs are an obligation regarding the entire area. It likewise recognizes that MÄ ori groups ought to have the capacity to characterize their own particular needs for wellbeing. Thus, while health promotion we need to consider three principles of the Treaty of Waitangi that is a Partnership, Participation, Protection (Ministry of Health, 2014). 1. Partnership: The partnership between people who are promoting health and women of New Zealand who can be MÄ ori or non-MÄ ori or someone else to create, execute, and survey strategies to promote their health. 2. Participation: The Participation is about equal opportunity and results. It comes when both health promoters and women of different cultures participate together to get positive outcomes. 3. Protection: The principal of protection is about maintaining the dignity and protecting the rich MÄ ori culture, interests, values and beliefs while promotion of health. Drinking liquor is a piece of numerous New Zealanders lives, however, to a noteworthy extent, the example of drinking reasons hurt both to themselves as well as other people. One of the serious emerging threat of alcoholism in New Zealander females is Fetal Alcohol Spectrum Disorders (FASD). It has been noted that about 3000 children born with fetal alcohol spectrum disorder every year in New Zealand (Dastgheib, 2014). Fetal Alcohol Spectrum Disorders (FASD)is an umbrella term used for a group of conditions caused by alcohol exposure to fetal. Each condition is somewhat similar to other and its diagnosis are based on the appearance of characteristic features which are different in different individual and may be physical, developmental and or neurobehavioral (National Organisation for Fetal Alcohol Spectrum Disorders, 2013). Liquor can result in harm to the unborn kid whenever mother consume alcohol during pregnancy and the level of damage is subject to the amount and frequency of liquor consumption. The adverse of alcohol also depend on age of pregnant mother, environmental factors like stress, diet, poverty, and housing. It encompasses the following diagnostic terms: Fetal Alcohol Syndrome (FAS): is utilized to depict a particular identifiable gathering of young people who all impart certain qualities: a particular arrangement of facial peculiarities, focal sensory system (CNS) dysfunction, and regularly development insufficiency. (Blackburn, 2010). Partial Fetal Alcohol Syndrome (PFAS): In this case children have few appeared symptoms, some physical symptoms and few intellectual disabilities. (Blackburn, 2010). Alcohol-related Neurodevelopmental Disorder (ARND): Causes damage to central nervous system, Child my face challenges in learning, poor motivation control, poor social aptitudes, and issues with memory, consideration and judgment (Blackburn, 2010). Alcohol-related Birth Defects (ARBD): Particular physical inconsistencies these can be heart disorders, skeletal, vision, hearing related issues. (Stratton, Howe and Battaglia 1996). There is no cure for FASD and its effects last a lifetime (Ministry of Health, 2014). So there is need to prevent the cause. HEALTH PROMOTION PLAN: Rationale: There is a need of action to reinforced endeavors to spread word about Fetal Alcohol Spectrum disorder (FASD). It is been identifies as a priority to prevent FASD and to address the gaps in delivery of service to those affected by FASD. It is underpinned by a commitment to the Treaty of Waitangi. It recognizes New Zealand’s obligations under a range of United Nations charters. So there is need have decimate the FAS from New Zealand society as almost half of NZ women are consuming some alcohol while pregnant. The alcohol consumption is not limited to the female consuming it, it is passed through placenta, as other nutrition passes to fetus. There is need to realize the fact and take an action while cooperating in a facilitated, financed and successful key heading. Population Group: This program covers all the women in their fertility age. Program description: Program includes Primary awareness, Secondary awareness and dealing with the disorder. A scope of methodologies is utilized as a major aspect of a national interchanges project to help New Zealanders settle on positive choices about their liquor utilization especially in pregnant women. PRIMARY AWARENESS Essential step: Our first step will be developing fund sources to incorporate widespread general mindfulness messages to all communities in New Zealand. Few communities including Maori, Pacific Islander females, and migrants need to be focused more because they are less likely to be familiar with terms like FASD. There need of making those people aware of such conditions so that they can abstain from drinking liquor during pregnancy. Awareness campaigns for young females: It is likely to possible that we can conduct seminars and promotional campaigns in schools starting from intermediate or higher levels, because this is the age in which child get addicted to alcohol and other things. They should be aware of fetus alcohol syndrome in there early fertility age, so that they can easily make better choices for their children. Secondly this can lead to spread the words in families and communities as well. No doubt they know about the harmful effect of drinking but not the actual effect on fetus and FASD. Mass media: Social media have great impact on the young population of the country. We can use social sites, television, YouTube to convey the message to youth. A short documentary videos will prove effective in spreading messages. As well pamphlets, brochures and health promotion posters to settle on better choices about drinking liquor. Just make people aware by themselves by promoting the adverse effects, for example, wellbeing cautioning marks or labels on liquor cans and bottles will prove effective. Utilizing broad communications to connect with our gatherings of people, we can provide online devices and other data where individuals can evaluate their own drinking and know about statistics and facts dealing with liquor. SECONDARY AWARENESS: Screening: If female consume alcohol, no matter in which amount, the female is pregnant or likely to get pregnant, it is recommended to get screening from the consultant. This will involve nourishment history, sexual wellbeing, contraception history (if taken in the past), previous pregnancy history, breast feeding etc. This all data can reveal the chances of getting FASD in her child and thus appropriate precautions can be taken to avoid it. Secondary prevention can be done with essential health care and examining nourishment, sexual wellbeing, contraception, origination and/or pregnancy with customers preceding and amid pregnancy and breastfeeding. Need to consider following advice on alcohol use before and after pregnancy: No liquor in pregnancy is the most secure decision We will encourage ladies to quit drinking liquor when pregnant and preferably when they are planning to conceive, quit it right away. Because there is no safe limit or time to drink liquor during pregnancy. If woman is not able to quit liquor, we will advise her to lessen her liquor consumption, do not refrain yourself to seek medical support. Action Plan: First and foremost action is to distribute pamphlets and brochure. The main site of getting attention will be gynecology and obstetrics wards and clinics in Auckland, where it will be of greater use. This will help us to can set up an activity plans, with shorter-term objectives and duties. For long term goals, we will target teenage girls, young women in their early twenties, to prevent FASD from root. How to deal with Fetal Alcohol Spectrum Disorders (FASD)? FASD is not actually curable, early mediation administrations help child to improve from birth to toddler age and can learn critical aptitudes. Certain therapies and conservative treatments are helpful in making child talk, walk, and collaborate with others. There are projects that can help individuals with FASD with their learning and conduct. These projects can help individuals with FASD be as free and accomplish however much as could be expected. Last but not least, do not hesitate to consult with your GP. CONCLUSION: Health promotion is not only the matter of distributing pamphlets and advertisements, it is a huge responsibility and opportunity to make society aware of its surroundings. We need to utilize the frameworks vision, objectives and managing standards. We need to gather and disperse learning, consequences of assessment and best practices are placed set up at the national level. It is a continuous process, if done with the proper vision and direction, can make effective change in community. References What is FASD? Retrieved on march 12, 2015 from National Organization for Fetal Alcohol Spectrum Disorders: http://www.nofasard.org/ Fetal Alcohol Spectrum Disorder. Retrieved on march 15, 2015 from Ministry of Health: http://www.health.govt.nz/your-health/conditions-and-treatments/disabilities/fetal-alcohol-spectrum-disorder-fasd Blackburn, C. (2010). PRIMARY FRAMEWORK: TEACHING AND LEARNING STRATEGIES TO SUPPORT PRIMARY AGED STUDENTS WITH FOETAL ALCOHOL SPECTRUM DISORDERS (FASD). London, UK: National Organization on Fetal Alcohol Syndrome. Dastgheib, S. (2014, May 9). 3000 babies affected by mothers drinking. Retrieved on march 19,2015 from Health Global Drug Survey: http://www.stuff.co.nz/national/health/10060553/3000-babies-affected-by-mothers-drinking Fetal Alcohol Network NZ. Retrieved on March 15, 2015 from http://www.fan.org.nz/fetal_alcohol_spectrum_disorder Stratton, K., Howe, C., Battaglia, F. (1996). Fetal Alcohol Syndrome: Epidemiology, Prevention, and Treatment. Washington, D.C.: National Academy Press.

Cats As Carnivorous Predators :: essays research papers

Cats as Carnivorous Predators   Ã‚  Ã‚  Ã‚  Ã‚  Throughout the course of evolution the cat’s ability to survive in the wild has become extremely dependent upon its hunting ability. In order for feral, or undomesticated, cats to survive on their own in the wild they have developed hereditary traits and instincts from their ancestors throughout time. Though these hereditary traits that they have inherited are helpful for undomesticated cats, they can often cause problems when domesticated house cats revert back to the ways of their ancestors, often influencing the ways that cats kept as pets are managed. Cats are carnivorous predators and pet owners must accommodate this lifestyle by feeding them a meat-based diet with high protein, providing them with a play outlet to avoid predatory aggression, as well as keeping them inside or monitoring their activities while outside to avoid the unnecessary killing of birds or any other type of animal.   Ã‚  Ã‚  Ã‚  Ã‚  As carnivorous predators, cats require a high protein, meat-based diet. The need for a meat-based diet is essential because the meat is often high in not only proteins and calories, but it also has a great deal of amino acids, especially taurine, which is important in the development of eye sight. Pet owners must be aware that â€Å"the protein requirement for maximal growth for kittens is 24 % when the diet exceeds all of the essential amino acid requirements† (Journal of Nutrition, High Dietary Protein and Taurine†¦ pg.2228). Carnivores need this amount of protein at a young age to build muscle for hunting and to keep them well nourished. The diet of the cat is based on development and they should be fed according to their stage of development towards an adult cat. In the wild, cats eat just about anything they can get their paws on; rats, mice, birds, and reptiles. Kittens have a need for higher levels of protein and calories for proper development until they reach the age of 18 months, when the levels of protein drop to just the right amount of protein to sustain themselves. Another reason why cats need to have a healthy meat-based diet is because they have a shorter digestive system than most omnivores and herbivores. They have to absorb more nutrients in a shorter amount of time, thus the need for a lot of protein because they have a very short time to digest it. Being a carnivorous predator, the cat needs some sort of play outlet besides its usual habitat or the owner may become the object of play predatory aggression.

An Analysis of Joyce Carol Oates’ Where Are You Going, Where Have You

An Analysis of Joyce Carol Oates’ Where Are You Going, Where Have You Been Joyce Carol Oates is one of the most productive writers of our time. Between 1971-95, Oates published twenty-five novels, eighteen short story compilations, three collections of novellas, five volumes of poetry, six editions of plays, eight books of essays, and countless more umcollected works (Kellman 487). As the format for her writing varies, so does her subject matter. Her creations cover a wide range of genres, but Oates' main fascination is contemporary America with its "colliding social and economic forces, its philosophical contradictions, its wayward, often violent energies" (Johnson 8). Oates' works, and somethimes even Oates herself, have been subject to responses ranging from extreme praise to harsh criticism from the literary community. Oates has won many significant literary awards and has even been nominated twice for the Nobel Prize in literature but has also received her share of bad press. Oates' work has time and time again been criticized for being too violent, to o bizarre, degrading to women, and "the exact antithesis to the feminist movement" (gtd. in Wesley par. 32). I believe the opposite is true. Oates herself has been quoted as saying that her subject matter is "today's culture," and that all she is trying to do is to bring the ills of our cuture "to a place where it can be examined" (Johnson 10). Some of her stories are purely fictional, but many stories seem to be ripped from the headlines. Zombie, a 1995 novel, is loosely based on the Jeffrey Dahmer serial killings (Seltzer 288). The highly acclaimed short story "Where Are You Going, Where Have You Been?" draws its inspiration from the case of an Arizona serial killer,... ...arterly Review 38 (1999): 487-495. Literature Online. 13 July 2002 . Oates, Joyce Carol. "Where Are You Going, Where Have You Been?" Selected Early Stories. Princeton, NJ: Ontario Review Press, 1993. Seltzer, Mark. Serial Killers: Death and Life in America's Wound Culture. New York, NY: Routledge, 1998. Smooth Talk. Dir. Joyce Chopra. Perf. Treat Williams, Laura Dern, Mary Kay Place, Elizabeth Berridge, and Levon Helm. Vestron Video, 1986. Southner, Randy. "Celestial Timepiece: A Joyce Carol Oates Homepage." 2002. University of San Francisco. 12 July 2002 . Wagner, Linda W. Critical Essays on Joyce Carol Oates. Boston, MA: G. K. Hall, 1979. Wesley, Marilyn C. "Reverence, Rape, Resistance: Joyce Carol Oates and Feminist Film Theory." Mosaic: A Journal for the Interdisciplinary Study of Literature 32.3 (1999): 75-85. Literature Online. 13 July 2002 .

Benedick and Beatrice in “Much Ado About Nothing” Essay

One of the most important aspects in â€Å"Much Ado About Nothing† is the story of love. It is often the basis for what transpires throughout the play and can most easily be seen through the relationships between Hero and Claudio, and Benedick and Beatrice. During the play the reader learns a lot about these couples as well as how they possess some of the same relationship traits whilst still seeing the obvious disparities between them. Benedick and Beatrice represent a â€Å"love/hate† relationship. They share many things in common and both are cynical of love and marriage. They are witty intellectual and not at all shy, which leads to many wars of words between them. In the beginning of the novel, the hate between this eventual couple is evident. Beatrice says to Benedict, â€Å"I wonder that you will still be talking, Signor / Benedict. Nobody marks you†. Benedict comes back with, â€Å"What, my dear Lady Disdain! Are you yet / living?†. Although Beatrice and Benedict may have no idea; the fact that they love each other must be evident to the rest of the characters. Otherwise, their friends and family would not have tricked them into admitting their love. Claudio and Hero represent a more romantic relationship. Claudio finds himself in love with Hero upon coming back from battle and he is not ashamed to admit his love for her. â€Å"I would scarce trust myself, though I had sworn the contrary, if Hero would be my wife†. This leads to Don Pedro assisting in Claudio’s proposal and gaining Leonato’s acceptance. Claudio and Hero’s love is mostly based on looks, since they did not know one another very well before Hero accepts Don Pedro’s proposal to marry Claudio. The fact that they don’t know each other means that there is little trust between them and this is exploited when Hero is accused of being unfaithful. Claudio is also extremely gullible and jealous and that is why he shames Hero at their first wedding. Although there are many differences between the two couples there are also some similarities. Both couples had to deal with obstacles that they would not have overcome without the help of others. Beatrice and Benedict would still be arguing if their friends did not trick them into thinking that they were in love with each other. They would not have realized that their  constant bickering with each other translated into loving emotions. Claudio and Hero’s relationship is broken when Hero is accused of being unfaithful but with the help of Dogberry and Verges, it is revealed that the accusations are not true. This allows Claudio to clear Hero’s name and marry her in the end. An obvious similarity between the relationships is that they both accomplish love.

Hnc Social Care Loss & Grief

Loss is something we all share and experience in life. There are different types of loss which affect our everyday lives, emotions and relationships. If our attachment is strong then we will feel stronger emotions. The complexity of our attachment will also dictate how we move through our grief. Grief has several components: physical, behavioural, emotional, mental, social and spiritual. Looking at an anticipated death for example when someone is terminally ill planning can be made well in advance of the loss happening. We may then experience anticipatory grief. This type of grief gives the bereaved an opportunity to gain closure. The bereaved would still feel emotions of fear, anger, guilt, sadness, blame and possibly denial. It can also have physical aspects such as upset stomach and shortness of breath. The impact of loss can also have cognitive responses like forgetfulness, lack of concentration or poor sleep patterns. However anticipatory grief gives the bereaved an opportunity to come to terms with the situation gradually, being able to attempt to start dealing with life without their loved one. Also they have the chance to say goodbye, thank you and I love you which can help with the process of healing after the death. Also with an anticipated death the person who have been diagnosed has a chance to prepare by arranging the funeral, having last requests and ensuring loose ends are tied so there is no problems with the will or assets after their death. All these things will have an effect on the bereaved loved ones and make the impacts of loss less harrowing once they have gone. In an unexpected death for example a heart attack, the impacts of the loss are intensified because there is no opportunity to prepare for the loss, say good bye. This type of loss can produce intense grief which would trigger emotions of shock, anger, guilt, sudden depression, despair and hopelessness. This could then begin erratic behaviour fearing for the worst and/or suffering from nightmares. The suddenness of the death could also mean the deceased has left unfinished business with the will which family members need to handle and this can put a further strain on already fragile relationships. Sudden deaths can cause a loved one to question their whole belief system as they try to come to terms with their loss. Two examples of a type of loss not associated with grief could be: A loss of employment could affect an individual because they then have a reduction in income and possibly not afford to keep payments on the mortgage therefore losing the family home. The financial strain could also mean less money is being spent on basic needs such as food, affecting the individuals physical well being, Emotionally the individual could suffer from a low self esteem, lack of confidence and a depreciating value of self worth. It could also lead to high levels of anxiety wondering when another job will come up. Additionally this could lead to stress and cause problems within close family relationships. These effects could be magnified if it is the main bread winner in the family who has lost their job. A second loss which is not associated with grief could be loss of an individual’s independence. I am familiar with a case where a boy who had been living freely at home was then moved into residential care. The impact of this loss on the said individual was feelings of confusion, anger and fear. He developed behavioural issues and problems sleeping due to the stress of the change. He felt trapped and unable to make basic decisions. It was only through lots of discussion and encouragement that trust was able to be developed. This individual was also going through emotions of abandonment and loneliness. I can relate John Bowlby (1986) theory in the above example of lost independence. Bowlby describes loss in three phases Protest, Disorganisation and Restructuring. The first phase Protest is made of emotions such as sadness, shock and disbelief. Appetite and sleep can also be disturbed at this stage according to Bowlby. In the incidence I spoke of the boy displayed these emotions. During the second stage disorganisation signs of despair, depression and withdrawal become apparent. In the incidence above the boy had stopped being social and was finding it difficult to sustain relationships with people in his life he was portraying social isolation. This took him onto Bowlby’s third stage restructuring where new levels of attachment are being formed and new interests, The boy developed trust and new relationships with his carers and starts to function in his new life. I am going to use Dr E Kubler Ross (1969) five stage model in relation to anticipated death. Dr Ross does state not everyone who experiences a life threatening or a life changing event goes through all five stages. Reactions to illness, death or losses are unique to such individual, The five stages in the Kubler-Ross Model is Denial, Anger, Bargaining, Depression and Acceptance. Denial, when an individual maybe says things are going to be all right and pretend they are ok with the news of finding out they have a terminal illness. This then swiftly moves onto anger and could wonder why them? Why now at this time? Bargaining, searching for some type of hope. Then comes depression, wanting to stay away from loves ones and not discussing the illness realising the certainty of death. Which leads on to acceptance ready to face decisions and discuss, plan the death or ready to fight it and work towards recovery if possible? It is important to remember that these five stages may not necessarily be completed in chronological order nor may an individual go through all five stages. In relation to an unexpected death I have looked at Colin Murray Parkes (1996). Murray Parkes believes people have phases to go through in order to end the grieving process. He states the four phases are Numbness, Searching and Pinning, Depression and Recovery. During the numbness stage the bereaved carries on as normal in denial this way keeping themselves away from the pain and the grief of mourning, especially if the death is sudden and/or traumatic. Murray Parkes states these factors can affect a person’s grief response thus being the detriments of grief. This stage could last a long time as the bereaved may not be ready to adjust or move on. The last theorist I am going to use is Maslow hierarchy of needs 1943 in relation to loss of employment. Maslow’s hierarchy of needs is often portrayed in the shape of a pyramid, with the largest and most fundamental levels of needs at the bottom and the need for self actualisation at the top. Maslow theory suggests an individual’s basic needs must be met before they have the desire or ability to meet the rest. If an individual has lost their job it could lead to the loss of basic needs such as food or shelter due to no income. This also affects your security and well being, leading to relationships in the family suffering and low self esteem. References Bowlby John (1980) Attachment and Loss Volume 3 Loss Sadness and Depression, New York, Basic Books College Notes Loss and Grief Janet Miller and Susan Gibb (2009), Care in Practise for Higher, Second Edition, Paisley, Hodder Gibson Kubler Ross (1969) On Death and Dying, Routledge Margaret S Stroebe and Wolfgang Stroebe (1993) Theory Research and Intervention, Cambridge, Cambridge University Press Neil Thompson (2002), People Skills, Second Edition, Hampshire, Palgrave MacMillan. Rudi Dallos and Eugene McLaughlin, (1991) Social Problems and the Family London, Sage Publishers.

Frederick Herzberg came up with his finding

Frederick Herzberg came up with his findings on satisfaction, which he published in his book â€Å"The Motivation to Work,† in 1959 (NetMBA [no date]). He conducted series of interviews where â€Å"employees were asked what pleased and displeased them about their work† (NetMBA [no date]). After analyzing the gathered data, he came up with the six top factors in the work environment that cause dissatisfaction, or the hygiene factors, and the top six factors that cause satisfaction, or the motivation factors.When the following factors are absent, there is dissatisfaction: (a) Company policy, (b) Supervision, (c) Relationship with Boss, (d) Work Conditions, (e) Salary, and (f) Relationship with peers (NetMBA [no date]). However, it is to be noted that the presence or maintenance of these factors does not necessarily mean satisfaction but would only mean that there is no dissatisfaction (NetMBA [no date]). If supervision will be maintained at the minimum level, it does not necessarily mean that the employee will gain satisfaction in his job. Furthermore, it could be noticed that these factors are external to the job itself and to the worker. These are things which are dependent on a lot of other things aside from the worker and the job.The factors that lead to satisfaction are as follows: (a) Achievement, (b) Recognition, (c) Work itself, (d) Responsibility, (e) Advancement, and (f) Growth (NetMBA [no date]). Similar to the factors that lead to dissatisfaction, the absence of one of these six factors does not necessarily lead to dissatisfaction but would only mean that there is no satisfaction felt.It is to be noted that Herzberg does not meant these two sets of factors to be of the opposite poles but he meant it to live on two different sticks. It is best to make an illustration of this for better understanding.Here, it is easy to pinpoint what happens when the two set of factors are present and absent or maintained and not maintained. Reading the se cond column downwards, motivating factors bring satisfaction when these are present. With their absence, no satisfaction is felt but this does not necessarily mean that the employee is dissatisfied. On the third column, when the hygiene factors are not maintained to a desired level or are absent, this leads to dissatisfaction. Their presence or maintenance, on the other hand, would bring no dissatisfaction but does not necessarily mean that satisfaction is achieved.Somehow, it gives much sense that this theory provides certain implications for management of human resources. This theory pinpoints how the level of confidence or satisfaction of employees can be boosted or how their morale, for that matter, can be placed at a higher level. The human resources manager, aided with this theory, may at the very least, be able to identify soft spots where improvements could be made for the employees to feel satisfied with their jobs.The sets of factors mentioned above could be a starting poi nt for bringing in satisfaction and for boosting the morale of the employees. More specifically, the manager could concentrate on addressing the hygiene factors and keeping it at a level that leaves no dissatisfaction for the employees and raising up the motivation factors to bring in satisfaction. This way, it could also be a precursor for higher levels of morale for the employees.Further, Herzberg did not leave the study without strategies for bringing in the much-desired satisfaction for employees. One of his suggestions was job enlargement for employees. Job enlargement, in human resource management, may be taken as the horizontal expansion of a certain job. For example, a secretary who has the job duties of answering phone calls and making appointments to clients may be given a new task of organizing the incoming and outgoing files. Giving more tasks of the same nature and would fit the job title would fall under the category of job enlargement. It is like adding more chocolate to the chocolate. This is not the same as job enrichment, which is adding the almonds and fruits to the chocolate.To this, the technique that leads to job satisfaction can be identified and is through the combination of high hygiene and high motivation (Anon. [no date]). This means eliminating the causes of dissatisfaction to a point where there is â€Å"no dissatisfaction† felt by the employees (Anon. [no date]). Subsequently, the company can inject the motivation factors to lead the people to become highly-motivated employees (Anon. [no date]).The two-factor theory of job satisfaction may have took off from and have similarities with the Hierarchy of Needs by Abraham Maslow as it also pertains to (a) physiological, (b) security and safety, (c) love and feelings of belonging, (d) competence, prestige, and esteem, (e) self-fulfillment, and (f) curiosity and the need to understand (Anon. 2005).This theory does not escape the criticisms because there are loopholes or gaps that are left unfilled. This theory does not take into consideration the fact that people may not consider the same set of hygiene and motivation factors because they might have different needs and achievements. Moreover, it does not take into consideration the nature of corporations because the motivation factors can not be introduced such as the call centers where the hierarchy is vey flat and job enlargement is not very much possible because of the high division of labor.ReferencesAnonymous. (no date). Two Factor Theory – Herzberg, Frederick. Available from: http://www.valuebasedmanagement.net/methods_herzberg_two_factor_theory.html [Accessed 29 December 2007].Anonymous. 2005. Motivation. Microsoft ® Encarta ® 2006 [CD]. Redmond, WA: Microsoft Corporation. [Accessed 29 December 2007].NetMBA. (no date). Herzberg’s Motivation-Hygiene Theory (Two Factor Theory). Available from: http://www.netmba.com/mgmt/ob/motivation/herzberg/ [Accessed: 29 December 2007].